RingCentral Reviews

Here are some of the top alternatives to RingCentral:

1. Nextiva: Known for better video conferencing and scalability, especially for smaller teams with fewer than 100 users.
2. Zoom Phone: Offers excellent collaboration features and is a strong competitor in webinars and video meetings.
3. Ooma: A good alternative for scalability, particularly for smaller companies with fewer than 50 users.
4. Vonage: Provides better AI-powered communication tools compared to RingCentral.
5. Dialpad: Known for advanced call center plans for both sales and service teams, and offers an affordable communications suite with video, voice, and texting.
6. 8x8: Better than RingCentral in international calling capabilities.
7. Intermedia Unite: Best for integrations.
8. Dialpad: Great for sophisticated artificial intelligence (AI)-powered communication.
9. Zoom Phone: Best for collaboration.
10. Intermedia Unite: Best for integrations.

Each of these alternatives has its own unique features and benefits, so the best choice depends on the specific needs of your organization.

To open an account on RingCentral.com, follow these steps:

1. Visit the RingCentral website.
2. Click on Sign Up.
3. Confirm your age. You must be 16 years of age or older.
4. Enter a valid work email.
5. Click Next.
6. You can also Sign up with Google.
7. By creating an account, you accept the Terms of Service, Privacy Notice, and Acceptable Use Policy.

After these steps, you should receive a Welcome email from RingCentral. Open the email and click on Set up Account or copy the link into your browser to continue with the setup process.

Remember, the setup instructions will continue on the following page after you click on Set up Account. Follow the instructions to complete the setup of your new RingCentral account.

Please note that the exact process may vary slightly depending on your location and the specific services you are interested in. Always refer to the official RingCentral website for the most accurate and up-to-date information.

If you are on a monthly plan, you can cancel at any time by contacting RingCentral at 0800 014 8091. However, you will not be entitled to a refund of any unused prepaid charges.

If you are on an annual prepaid plan, you have a 30-day cancellation period from the date of sign-up during which you can cancel for a prorated refund. After the 30-day period, you will not be entitled to any refunds of prepaid charges, including the one-year service for which you prepaid at sign-up. Your account will automatically renew for another year at the current price for your service at the time of renewal. If you wish to cancel at the end of the year, you must contact RingCentral at least 30 days prior to the renewal date.

RingCentral provides its services with a commercially reasonable level of skill and care, in material compliance with all applicable laws and otherwise subject to the terms of the agreement. If any equipment is provided to the customer, RingCentral will pass through any warranties it receives in connection with the equipment.

You can contact RingCentral sales at (925) 301-8209 for international calls. However, if the sales team is offline, you may need to leave a message or send an email to sales@ringcentral.com.

Yes, RingCentral does offer a free trial. New subscribers can avail of this trial which lasts for 14 days. During this period, support for up to 20 phone lines is provided. Any combination of RingCentral desktop phones (up to 2 devices during free trial) and the RingCentral app can be used. It's also worth noting that some sources mention a 21-day free trial available by contacting their sales agents. This trial is limited to a maximum of five users and two desktop phones. However, the specifics of the free trial might vary, so it's recommended to check the official RingCentral website or contact their customer service for the most accurate information.

RingCentral's Return Policy is handled on a case-to-case basis for each account. For more details and contact information, one can visit the RingCentral Refund Process.

As for the Shipping Policy, unless otherwise specified in a Purchase Order, all shipments are DDP (Incoterms 2010) to RingCentral’s ship-to location specified in the Purchase Order. The title and risk of loss will transfer from Vendor to RingCentral at the delivery destination. If there are any delays, they should be reported promptly to RingCentral with a proposed new delivery date and expedited shipping at Vendor’s expense. RingCentral may (a) cancel the Purchase Order for delayed Products that are not yet delivered, or (b) source replacements from another vendor, at Vendor’s reasonable expense.

RingCentral is a leading AI-powered communications solution trusted by over 400,000 businesses worldwide. It offers a range of products and services including:

• RingCentral MVP™: A Unified Communications as a Service (UCaaS) platform that includes team messaging, video meetings, and a cloud phone system.
• RingCentral Video®: A solution that offers video meetings with team messaging, enabling Smart Video Meetings™.
• RingCentral Contact Center: A solution for handling inbound and outbound communication.

All of RingCentral’s packages include features such as unlimited calls across the United States and Canada, a business phone or toll-free number at no additional cost, interactive voice response (IVR), carrier-compliant SMS and MMS, HD audio and video conferencing tools, and analytics for IT administrators.

RingCentral also integrates with popular corporate programs like Slack, Google Workspace, and Salesforce. It provides 24/7 customer assistance through live chat support services. If a customer is outside the United States, they can also call the company via a number that is specific to their country.

RingCentral offers flexible plans and pricing starting at $20/month. It is recognized as a complete, easy-to-use cloud communications solution. It has been named a Magic Quadrant Leader for UCaaS worldwide by Gartner for the 9th year in a row. It has also been identified as a Leader in The Aragon Research Globe for Intelligent Contact Center for SMB, 2024.

RingCentral is continually innovating, with recent developments including RingSense Al, named Overall Best of Enterprise Connect 2024, and RingCentral Rise™, a strategic and secure communications platform designed for service providers around the world.

RingCentral is not just a communications platform, but a tool that can help businesses soar. It offers AI-powered phone, message, video, contact center, and virtual events solutions, making it the complete cloud communications platform.

RingCentral is an American provider of cloud-based communication and collaboration products and services. The company was founded in 1999 by Vlad Shmunis and Vlad Vendrow. RingCentral offers features such as unlimited calling throughout the United States and Canada, business phone or toll-free numbers, team messaging, enhanced business SMS, and document sharing. It also provides audio and video conferencing tools. RingCentral is a cloud-based communications app that combines phone, text, voicemail, team communications, and document sharing on one platform, but it works with physical VoIP phones as well. VoIP phones are handsets that, at a glance, look (and operate) much like traditional landline phones. RingCentral is recognized as a complete, easy-to-use cloud communications solution. It is trusted by 400,000+ businesses worldwide and leading service providers. RingCentral is also proud to be recognized as a 2023 Gartner Magic Quadrant Leader for UCaaS worldwide. It also launched RingSense, an AI platform, in March 2023.

RingCentral is a popular voice-over internet protocol (VoIP) platform that shares similar call management features with other providers, including a multi-level auto-attendant, call forwarding, call recording, and call screening. It also offers unified communication features, allowing businesses to communicate with customers and colleagues via short messaging service (SMS), instant messaging, and video conferencing.

One of the key differences between RingCentral and other providers is in the area of handling large volumes of calls. RingCentral is better suited for companies handling large volumes of calls, thanks to its robust unified communications (UCaaS) tools.

When compared to Vonage, another popular VoIP provider, RingCentral stands out for its ability to handle high call volumes, while Vonage is more suited for organizations dealing with fluctuating call volumes because it allows users to add and remove certain VoIP features depending on present communication demands.

In a comparison with Ooma, another top VoIP contender, RingCentral was noted for its evolution from a top-notch, enterprise-class VoIP service to a rich, collaboration platform that includes AI-enhanced video captioning and a large menu of third-party integrations.

In a roundup of the best VoIP services of 2024, RingCentral was noted as the most comprehensive VoIP service. It was praised for its wide range of features and capabilities, making it a strong choice for businesses of all sizes.

In conclusion, RingCentral is a robust and comprehensive VoIP provider that stands out for its ability to handle large call volumes and its wide range of features and capabilities. However, the best VoIP provider for a particular business will depend on the specific needs and requirements of that business.